As an independent food business, we are often asked questions about our ice cream – especially about who makes it, what’s in it, and where these ingredients come from.
We have many customers with dietary restrictions or preferences, and we believe in honouring their trust with honesty and by giving them all the information they need to make personal, informed decisions regarding the food they eat. We like it when people ask us what’s in our dishes, and always appreciate questions and feedback.
One of your most frequently asked questions is: Is The Creamery ice cream halaal. The short answer is no.
The long answer is that our Cafés are not halaal, and neither is our Salt River kitchen where we make all our ice cream ourselves. We pride ourselves on full disclosure to all our customers; there are no hidden ingredients in any of our products. For example, we never use flavour extracts such as alcohol-based vanilla essence. We never use gelatine, in our ice cream or our mix ins (eg. marshmallow swirl, jam).
So in short, all our flavours contain no alcohol or gelatine, but we are not certified halaal.
Our cafes and kitchen do not serve or work with alcohol or meat products.
We are unlikely to consider certifying, because most of our small suppliers are not certified halaal, and working with small growers and producers is at the heart of what we do. Thank you for your understanding.
Kate & Team Happiness
This is such terrible news. The creamery was my lil addiction 🙁
Thanks for this 🙂
As you don’t use gelatin , I’m pretty happy with the halaal status.
( And I mean, I just won’t choose the alcohol flavoured ice creams)
FAB!!
See you SOOOON!
<3
What about alcohol in vanilla ?
We only use pure vanilla bean, not vanilla extract, and as such there is no added alcohol in our vanilla flavours.
Thanks for your frank disclosure. Lovely to see ethical business practices. May you griw from strength to strength.always with consciousness 🙂
You mention that the farmers / suppliers aren’t Halaal certified, which is understandable, however, I would like to find out if they follow the same practices as you do with regards to no cross contamination with alcohol, meat or other non-Halaal products prior to your acquisition. I understand that this may be a difficult question for you to answer, but if you could provide any insight into this, it would be highly appreciated.
Hi Ayesha,
Sorry for the delay in responding. We use so many suppliers, we cannot guarantee that their ingredients have not come into contact with non-Halaal products. For example, our chocolate supplier does make truffles which contain alcohol. We only buy solid slabs of chocolate and powdered cocoa from them, and it is extremely unlikely that alcohol would get into their chocolate roasting, conching or tempering machinery – but there is alcohol in their kitchen. I hope this helps.
I wanted to find out about a particular picture I saw recently. It was the dark chocolate with toasted marshmallow (looks divine!).
Which marshmallows are use for this? Are these marshmallows halal?
Hi Yasmeen,
We make the marshmallow ourselves, and it doesn’t contain any gelatin or alcohol. It’s more of a ‘fluff’ than a solid marshmallow, so it doesn’t need the firmness a gelatin brings. None of our ice creams contain any gelatin, alcohol, or meat products, but please mail us on hello@thecreamery.co.za if you would like any additional information!
Best,
Marianne
I like it how honest this article is. Keep on doing great work.